Privacy policy

Last updated: April 6, 2026

DON!Studio ("DON!Studio", "we", "us", or "our") operates this website and online store, including all related content, features, tools, products, and services (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase through our Services, create a customer account, subscribe to our newsletter, or otherwise communicate with us.

Our store is hosted on Shopify, which enables us to provide the Services to you. If there is any conflict between our Terms of Service and this Privacy Policy regarding personal data, this Privacy Policy will apply.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who we are

DON!Studio is operated by DON STUDIO BRAND S.L.

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, you can contact us at:

Email: pablo@itsdonstudio.com
Registered business address: [INSERT BUSINESS ADDRESS]

2. Personal information we collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact information, such as your name, email address, billing address, shipping address, and phone number if provided.
Account information, such as your login details, saved preferences, and account settings.
Order and transaction information, such as the products you view, add to cart, purchase, return, or exchange, and your order history.
Communications, including information you share when contacting us by email, forms, or customer support channels.
Device and technical information, such as IP address, browser type, device information, and network connection data.
Usage information, including how you browse and interact with our website, pages visited, time spent, and similar activity.
Marketing and analytics data, including information collected through cookies, pixels, and similar technologies where applicable.

We do not store full payment card details ourselves. Payments are processed by third-party payment providers.

3. How we collect your information

We collect personal information:

directly from you when you place an order, create an account, subscribe to our newsletter, or contact us;
automatically through cookies and similar technologies when you use our Services;
from Shopify and service providers that support the operation of our store;
from advertising, analytics, and marketing partners, where applicable.

4. How we use your personal information

We use your personal information to:

provide, operate, and improve our Services;
process payments and fulfill orders;
arrange shipping, returns, exchanges, and customer support;
manage your customer account;
send transactional communications related to your orders or account;
send newsletters or promotional communications where permitted by law or with your consent;
analyze website traffic, improve user experience, and measure performance;
detect, prevent, and investigate fraud, abuse, or security incidents;
comply with legal, tax, accounting, and regulatory obligations.

5. Legal bases for processing

If you are located in the European Economic Area or the UK, we process your personal information on one or more of the following legal bases:

performance of a contract;
compliance with legal obligations;
our legitimate interests, such as improving our Services, preventing fraud, and operating our business;
your consent, where required, including for certain marketing and cookie-related activities.

6. How we share personal information

We may share your personal information with trusted third parties where necessary to operate our business and provide our Services, including:

Shopify, as our ecommerce platform provider;
payment providers, such as Shopify Payments, PayPal, Stripe, Apple Pay, Shop Pay, and other enabled payment methods;
shipping and fulfillment providers;
email marketing and CRM providers;
analytics and advertising partners, such as tools used for performance measurement, audience insights, or marketing campaigns;
professional advisors, legal authorities, or regulators where required by law.

These third parties will process your information in accordance with their own privacy notices or under contractual safeguards, as applicable.

7. Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve the Services, and certain information submitted through the store may be shared with Shopify in accordance with Shopify’s own privacy practices.

8. Payments

Payments made through our store are processed by third-party payment providers. DON!Studio does not directly store full payment card details. Payment providers process your data according to their own privacy and security policies.

9. Marketing, cookies, and similar technologies

We may use cookies, pixels, and similar technologies to:

ensure the website functions correctly;
remember your preferences;
understand how visitors use our website;
measure performance and improve our Services;
support marketing and advertising activities, where applicable.

Where required by law, we will ask for your consent before using non-essential cookies or similar tracking technologies.

10. Retention

We retain personal information for as long as necessary to:

provide the Services;
manage your account and orders;
comply with legal and tax obligations;
resolve disputes and enforce our agreements;
maintain appropriate business records.

When personal information is no longer needed, we will delete it or securely anonymize it where possible.

11. International transfers

Your personal information may be processed outside your country of residence. Where required by applicable law, we will use appropriate safeguards for international transfers, such as Standard Contractual Clauses or equivalent transfer mechanisms.

12. Your rights

Depending on where you live, you may have rights including:

the right to access your personal information;
the right to request correction of inaccurate information;
the right to request deletion of your personal information;
the right to restrict or object to certain processing;
the right to data portability;
the right to withdraw consent where processing is based on consent;
the right to opt out of marketing communications at any time.

You can exercise these rights by contacting us at pablo@itsdonstudio.com.

If you are not satisfied with how we handle your request, you may also have the right to lodge a complaint with your local data protection authority.

13. Children

Our Services are not intended for children, and we do not knowingly collect personal information from children.

14. Security

We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will post the updated version on this page and revise the “Last updated” date.