Terms of service

Last updated: April 6, 2026

These Terms of Service (“Terms”) govern your use of the DON!Studio website, online store, and related services (the “Services”) operated by DON!Studio, operated by DON STUDIO BRAND S.L. (“DON!Studio”, “we”, “us”, or “our”).

By accessing, browsing, or using our Services, including making a purchase from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use our Services.

1. Overview

DON!Studio operates this website and store in order to provide customers with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

We reserve the right to update, change, or replace any part of these Terms at any time by posting changes on this page. Your continued use of the Services after any such changes constitutes acceptance of those changes.

2. Access and account

By using our Services, you represent that you are at least the age of majority in your jurisdiction, or that you are using the Services with the involvement and consent of a parent or legal guardian.

To use certain features of the Services, including making purchases or creating an account, you may be required to provide information such as your name, email address, billing information, shipping information, and payment details. You agree that all information you provide is accurate, current, and complete.

If you create a customer account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, assign, or sell your account to any other person.

We reserve the right to suspend or terminate accounts used in breach of these Terms or in connection with unlawful, fraudulent, or abusive activity.

3. Products

We make reasonable efforts to display products, descriptions, images, and colors as accurately as possible. However, the appearance of products may vary depending on your device, screen settings, or browser.

All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue products and to limit the quantities of any products offered.

We do not guarantee that products or services purchased through the store will meet every subjective expectation beyond the product description provided.

4. Orders

When you place an order, you are making an offer to purchase products from DON!Studio. All orders are subject to acceptance and availability.

Your order is not accepted until we confirm it. We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, pricing errors, stock errors, unusual purchasing activity, or other legitimate business reasons.

Please review your order carefully before submitting it. Once an order has been processed, we may not be able to accommodate cancellation or modification requests.

You represent and warrant that your purchases are for personal, non-commercial use and not for resale or export unless expressly agreed otherwise.

5. Prices and billing

Prices shown on the website are listed in the currency indicated on the store and may not include taxes, shipping costs, customs duties, or import charges unless expressly stated.

We reserve the right to change prices, discounts, and promotions at any time without prior notice.

You agree to provide current, complete, and accurate billing, payment, shipping, and account information for all purchases made through the Services.

By submitting payment information, you represent and warrant that:

  • you are authorized to use the selected payment method;

  • the payment information provided is accurate and complete;

  • any charges incurred will be honored by your payment provider.

If payment is declined or cannot be processed, we may refuse or cancel your order.

6. Payment methods

Payments may be processed through third-party payment providers made available at checkout, including, where applicable, Shopify Payments, PayPal, Shop Pay, Apple Pay, Stripe, and other supported payment methods.

We do not store full payment card details directly. Payment processing is handled by third-party providers in accordance with their own terms and privacy policies.

7. Shipping and delivery

Shipping times and delivery estimates are provided for convenience only and are not guaranteed. Delivery may be affected by destination, carrier delays, customs procedures, peak periods, or events outside our control.

We are not liable for shipping or delivery delays caused by third parties or circumstances beyond our reasonable control.

Additional details regarding processing times, shipping methods, and delivery conditions are available in our Shipping Policy.

8. Returns, refunds, and exchanges

Returns, refunds, and exchanges are governed by our Refund Policy.

We reserve the right to refuse returns or refunds that do not comply with our stated policy, except where otherwise required by applicable consumer law.

9. Intellectual property

All content available through the Services, including but not limited to trademarks, logos, branding, text, graphics, images, layouts, design elements, product selections, visual assets, and other materials, is owned by or licensed to DON!Studio and is protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, display, exploit, or otherwise use any part of the Services without our prior written permission.

All rights not expressly granted are reserved by DON!Studio.

10. Optional tools and third-party services

We may provide access to tools, features, or services offered by third parties. These may include embedded services, payment tools, communication tools, or other ecommerce-related integrations.

We do not control these third-party services and provide access to them on an “as is” and “as available” basis without warranties or endorsements. Your use of such third-party services is at your own risk and subject to the applicable third party’s own terms and policies.

11. Third-party links

Our Services may include links to third-party websites or platforms. We are not responsible for examining or evaluating the content, accuracy, or practices of such third parties.

If you choose to access third-party websites or services, you do so at your own risk.

12. Relationship with Shopify

Our store is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through this store are made directly with DON!Studio and not with Shopify.

To the extent permitted by law, Shopify is not responsible for any aspect of any sale, purchase, return, refund, delivery issue, product-related issue, or dispute between you and DON!Studio.

13. Privacy

All personal information collected through the Services is subject to our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process certain personal information in order to provide and improve the Services.

14. Feedback and user submissions

If you send us ideas, suggestions, feedback, reviews, or other submissions, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute such content for the purposes of operating, improving, and promoting our Services.

You represent and warrant that:

  • you own or control the rights to any content you submit;

  • your submission does not violate the rights of any third party;

  • your submission is not unlawful, misleading, abusive, defamatory, obscene, or otherwise objectionable.

We may, but are not obliged to, remove or edit submissions that we reasonably consider inappropriate or in breach of these Terms.

15. Errors, inaccuracies, and omissions

Occasionally there may be information on the website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, including after an order has been submitted.

16. Prohibited uses

You may use the Services only for lawful purposes. You must not use the Services:

  • for any unlawful, fraudulent, or malicious purpose;

  • to violate any applicable law or regulation;

  • to infringe our intellectual property rights or the rights of others;

  • to transmit false, misleading, abusive, or harmful content;

  • to upload or transmit malware, viruses, or harmful code;

  • to collect or track the personal information of others without authorization;

  • to scrape, copy, extract, crawl, or automate access to the Services without our prior written permission;

  • to interfere with, bypass, or circumvent the security or proper functioning of the Services.

We reserve the right to suspend or terminate access to the Services if we reasonably believe you have violated these Terms.

17. Termination

We may suspend or terminate your access to the Services at any time if you breach these Terms or if necessary to protect our business, users, or the integrity of the Services.

Termination does not affect any rights or obligations accrued before the termination date.

18. Disclaimer of warranties

To the fullest extent permitted by applicable law, the Services and all products and content made available through them are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or free from harmful components, or that any defects will be corrected.

Nothing in these Terms excludes or limits rights that cannot be excluded under applicable consumer law.

19. Limitation of liability

To the fullest extent permitted by law, DON!Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or opportunity, arising from or related to your use of the Services or any purchase made through the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

20. Indemnification

You agree to indemnify and hold harmless DON!Studio, its directors, officers, employees, contractors, service providers, and affiliates from any claims, liabilities, damages, losses, and expenses arising out of your breach of these Terms, your misuse of the Services, or your violation of any law or third-party rights.

21. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

22. Waiver and entire agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies referenced herein, constitute the entire agreement between you and DON!Studio regarding your use of the Services.

23. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms and our rights or obligations under them where reasonably necessary in connection with the operation of our business.

24. Governing law

These Terms shall be governed by and construed in accordance with the laws of Spain.

Any disputes arising in connection with these Terms or the Services shall be subject to the jurisdiction of the courts of Spain, without prejudice to any mandatory consumer rights under applicable law.

25. Changes to these Terms

We reserve the right to update or modify these Terms at any time. The most current version will always be posted on this page with the updated revision date.

Your continued use of the Services after changes are posted constitutes acceptance of those changes.

26. Contact information

Questions about these Terms should be sent to:

DON!Studio
Operated by DON STUDIO BRAND S.L.
Email: pablo@itsdonstudio.com
Address: CARRETERA DE FUENCARRAL 44, EDIFICIO 3, PLANTA 3, LOFT 2
VAT No.: ESB26842856